Tradovate Account Troubleshooting: No Real-Time Data or Access Issues in TradingView
If you’re experiencing issues with your Tradovate account, such as missing real-time data or inability to access it in TradingView, follow these steps to resolve the problem.
Step 1: Confirm Data Agreement Signed
Ensure you have signed the required data agreement upon logging into Tradovate.
- Login: Access Tradovate through your trader dashboard.
- Username Confirmation: Verify you are using the username we provided. The username is located on the ETF dashboard.
- Sign Agreement: Once logged in, complete the data agreement.
Step 2: Enable Real-Time Data by Logging Out
After signing the data agreement, log out of your Tradovate account to refresh the system and enable real-time data.
- Log Out: Logging out finalizes the agreement and activates real-time data.
- Log Back In if Needed: Once logged out, you may need to log back in to confirm data activation.
Additional Support
If issues persist after following these steps, contact Tradovate or Elite Trader Funding support to check for any specific account limitations or data permissions.