TradingView/Tradovate Login Sessions: The issues, the explanation, and the fix.

Common Issues with Multiple Sessions

When logged into both Tradovate and TradingView, or across different devices, you may encounter session-related problems such as:

1. Chart Freezing or Not Updating: With multiple sessions open, charts may fail to refresh or become frozen.
2. Stuck Prices: Prices can become static and not reflect real-time market data, leading to potential errors.
3. Difficulty Switching Instruments: The platform may lag or become unresponsive when trying to change trading instruments.
4. Lagging Due to Session Conflicts: Session conflicts can cause noticeable delays in platform performance.
5. Invisible Accounts: Some accounts or data might not load properly.
6. Connection Instability: Frequent disconnections may occur as the platform attempts to manage multiple sessions.

Session Management on Tradovate

Tradovate offers several platforms that count as separate sessions when logged in simultaneously:

• Tradovate Web: Accessed through Tradovate Web.
• Tradovate Mobile: Available on iPhone and Android.
• Tradovate Download: A downloadable desktop application for Windows and Mac.

TradingView Sessions

In TradingView, each browser tab counts as a separate session, which can lead to conflicts if multiple tabs or devices are used simultaneously.

Tip: If session issues arise, log out of all active sessions and log back in on a single device or tab.

Resolving Session Conflicts

To minimize disruptions:

1. Limit Active Sessions: Stick to a single active session across both platforms.
2. Log Out and Back In: If issues persist, try logging out of all sessions before logging back in on one device.

For continued issues, open a support ticket via the Boomeo AI chat for further assistance.