Delete your account
You can request permanent deletion of your Elite Trader Funding account and associated personal data from the mobile app or by contacting support if you cannot sign in.
Request deletion in the mobile app
- Sign in to the ETF mobile app.
- Open Profile, then Account & Legal.
- Choose Delete Account and confirm the request.
The app creates a support request tied to your signed-in identity so the team can verify and process it securely.
Cannot access your account?
Email us from your registered account address. Include the email or username associated with the account and clearly state that you want the account and associated personal data deleted.
Support email: support@etf.fund
What happens next
- Support may contact you to verify your identity.
- You will receive confirmation about the request, its scope, and the expected completion timeline.
- Some transaction, security, tax, fraud-prevention, or dispute records may be retained when required by law or legitimate compliance obligations.
- If active services must be closed before deletion, support will explain the required steps.